Support

Support

Global Service Centers

ESDLEDS operates service offices across key regions worldwide to ensure prompt and effective support for all our customers.

Canada Office

Canada

2555 avenue watt, Quebec, OC, Canada

Jessica

Jessica@enbon.com

Saudi Arabia Office

Saudi Arabia

RRHB3068 3068 Asad Bin Nasr St - Hitteen District Riyadh 13518 - 7665 Saudi Arabia

Alvin

Alvin@enbon.com

India Office

India

814, Yeshwant Nagar Society, Sahakar Nagar No. Opposite Jain Temple, Pune - 411009, Maharashtra, India

PK

Mdpervezpk@enbon.com

Japan Office

Japan

〒135-0015 東京都江東区千石１丁目5 - 4

Jason

Jason.ran@enbon.com

FAQ - Warranty Policy

This Warranty Policy applies to LED display products purchased directly from ESDLEDS or authorized distributors. Unauthorized purchases are not covered.

The warranty period for ESDLEDS products is typically 1 to 3 years. Please consult your purchase documents for specific details.

ESDLEDS offers technical support, component repair, and replacement during the warranty period.

Warranty services include on-site repair, remote support, and factory return services.

Warranty does not cover damage from improper use, unauthorized repairs, or natural disasters.

To claim warranty service, customers must provide proof of purchase, product serial numbers, and a detailed description of the issue. Contact our support team for guidance.

Exclusions include consumable parts, cosmetic damages, and damage caused by third-party modifications.

If you need assistance, please reach out to our support team via email at marketing@enbon.com or call 0086 755 2357 0137.

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8th Floor, Building 1, Jiuzhou Industrial Park, No. 10, No. 19 Tongguan Road, Tianliao Community, Yutang Street, Guangming District, Shenzhen

marketing@enbon.com

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